Doctors shouldtreat patients.Software should handlethe rest.
Reception, consultation and clinical intelligence in one place. Not another system to learn.
Setup takes a few minutes. Every clinic is verified before its logins go live.
Most clinic software askspeople to adapt to it.We think that is backwards.
A receptionist learning a database. A doctor clicking menus while a patient waits. We build the opposite: the tool recedes, and the work feels the way it always did, only lighter.
“The software should disappear. The workflow should remain.”
No technical expertise required
If a task needs a manual, the design has failed.
Nothing to learn
It has to feel obvious under consultation pressure, not in a demo.
Friction is debt
Every unnecessary click is product debt. Measured, then removed.
One visit.Never entered twice.
One patient, from the front door to the message on their phone. Watch the record underneath. It only ever grows.
A patient walks in.
A phone number is the whole registration. Returning patients are recognised, not re-registered.
The visit begins.
Reception opens it. The whole clinic sees the queue, including the doctor, before anyone walks down a corridor to ask.
The doctor joins.
Nothing is handed over, because nothing was separate. The visit is already open in their room, with every past visit, prescription and report beside it.
The prescription is already there.
Charted findings bring up the medicines, tests and advice you would have written anyway, in your order, one tap each.
The patient walks out with this.
Letterhead, dosage, investigations, advice and the follow-up date. Nobody retyped a line of it.
- · Fluids, 3L/day. Rest 48 hours.
- · Return if breathless or fever > 5 days.
And it is on their phone before they reach the gate.
Your clinic's name, your prescription, sent to the number they registered with. The follow-up you set goes out on its own, and so do test reminders.
Hi Priya, your prescription from Dr. Meera Raghavan at Raghavan Clinic is ready.
Hi Priya, this is a reminder from Raghavan Clinic. Your review with Dr. Meera Raghavan is tomorrow, 13 August.
a second time
Eleven fields on the record by the end of the visit. Seven were typed, once, by the person closest to them. Nothing was ever re-keyed between two rooms.
The visit alreadyleaves the building.
It reaches the patient today. Labs and pharmacies are the same problem one step further out, and we will connect them when a clinic tells us it hurts more than what we have already fixed.
A direction, not a roadmap. Everything on this page above this line is built.
Both rooms in one window, when you are both people.
Both rooms, whenyou are both people.
Queue and consultation in one window. No handoff, no second login, and it grows into Front Desk and Consult the day you hire.
Nothing is removed to make it simpler. It is the same two products in one window, so the day you hire a receptionist there is no migration and nothing to relearn.
The part that saves a doctor from typing what they already know.
You already knowwhat to prescribe.Synapse just saves youfrom typing it.
Not a second opinion. Intelligent autocomplete for the whole consultation.
Chart a finding and the prescription you would have written is already on screen, in the order you prescribe it. 1,543 rules, written by practising doctors, run in the browser the instant the entry lands. You are still writing the prescription. You are just not typing it.
Nothing is ever entered for you. You tap, or you type over it.
The shape of the engine
Covering 95%+ of what the supported specialties actually prescribe. Matched by composition, so the brand you already use resolves at the end.
A sixth is configuration, not a rebuild.
We build from whatactually happensin a clinic.
Real clinics, watched at work. The interruptions, the workarounds, the moments software quietly fails. Nothing ships because it demos well.
“Show me where you lose time,” is the first question we ask in every clinic. The answer is never in a feature list.
Figures from our ongoing internal study
The strange thing about a clinicis that it can look completelychaotic and still save lives.
I grew up around my father's clinic, and that contradiction never left me. One room full of patients, another full of conversations. Someone looking for a file, someone answering a phone call, someone trying to remember what happened yesterday. And by the end of the day everyone went home believing that's just how clinics are supposed to work.
I never believed that.
Because the problem was never the people. They were extraordinary. They remembered impossible things, adapted to impossible situations, and stitched dozens of isolated islands of information into one decision.
That's not a system. That's experience compensating for friction.
So I started walking into other clinics. Dozens of them. The same interruptions. The same workarounds. The same mental juggling. Different doctors, different clinics, different specialties, and somehow the same invisible friction.
And the clinics that did have software had ended up learning another system, another workflow, another language. Almost like earning a second degree just to use a computer.
That is backwards.
If software demands your attention before it gives you any back, it has already failed.
We kept designing for forms, dashboards and databases. Clinics were running on conversations, interruptions, memory, urgency and trust.
That's why Arenode exists. Not to change how doctors work. Not to tell clinics they've been doing it wrong all these years. Just to build software that finally understands the room it's sitting in.
Because doctors should treat patients. Software should handle the rest.
What doctors ask usin the first ten minutes.
Answered as we would answer them in your clinic. Where an answer summarises a contractual term, the Privacy Policy and Terms are what govern.
Do I have to change how I work?
No. A consultation runs in the same order it always has: history, examination, prescription. Arenode takes out the typing and the searching around those steps. It does not reorder them, and it does not ask you to learn a new way of consulting.
How long before my clinic is actually running on it?
Setup is a few minutes: clinic details, a login for each doctor, and one for reception if you have one. We verify every clinic before its logins go live, so there is a short wait before your first patient. Reception staff are usually working unaided the same day.
I already keep records on paper, or in another system. Then what?
Run Arenode alongside them for as long as you want to. Nothing needs migrating on day one, and old records do not have to be entered before you start. Keep whatever you use now until you are confident, and move at your own pace.
Is it going to tell me what to prescribe?
No. Synapse ranks what you would have written anyway and puts it a tap away. Nothing reaches a record until you confirm it, every line can be edited, and you can ignore the list entirely and type your own prescription. It is closer to autocomplete than to advice.
Does it learn how I prescribe?
Yes, and only for you and your clinic. If you consistently pick one brand among equivalents, it moves up your list. That shapes your rankings and your clinic's, never another doctor's.
Which specialties does it actually cover?
Five today: General OPD, Cardiology, Paediatrics, Physiotherapy and Diagnostics. Adding a sixth is configuration rather than a rebuild. Tell us what you practise and we will tell you honestly how well it is covered rather than promise you it is.
What happens when the internet drops?
You keep working. The software runs through an ordinary outage and syncs when the line comes back. If a device goes more than seventy-two hours without reaching our servers, the parts that need them pause until it reconnects, and your existing records stay readable and printable throughout.
Can my receptionist and I work at the same time?
Yes, and that is most of the point. Reception opens the visit and it is already on your screen, with nothing handed over and nothing typed twice. If you practise alone, Cortex puts both roles in one window.
Can my receptionist see or change clinical notes?
Only if you give them that role. Access is role-based: a front-desk login handles registration and demographic details and cannot alter clinical notes or prescriptions.
Will the prescription look like it came from my clinic?
Yes. Your clinic name, logo, address and accent colour, with your qualifications, registration number and signature. It reaches the patient on WhatsApp, on the number they registered with, and follow-up reminders go out on their own on the date you set.
Who can see my patients' records?
Only your clinic's own staff and doctors, under the roles you assign. Our team does not open identifiable patient records except where you have reported a fault and seeing them is the only way to fix it. Records are stored in India.
What if my computer dies, or I want my data out?
Your data is synchronised to our servers, so you sign in on a new machine and restore it after we verify who you are. You can export everything at any time in a standard format at no charge. We only charge if you want it converted into another vendor's specific format, and never for handing you your own records.
What happens if my subscription lapses?
Twenty-one days of completely normal service first, and we will get in touch inside that. After it, new patients, consultations, prescriptions and Synapse stop, but your records do not go anywhere: you can still open them, search them, print them and export them. Restricting the software is not the same as holding your records, and that distinction is written into the terms.
Something not answered here? anmol@arenode.com
Get started
Built for clinics that valuehow their day actually runs.
We're onboarding clinics now, a small number at a time, so each one is set up properly.
Takes a few minutes. We verify every clinic before its logins go live.
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